Terms of Service

Welcome to Puffora VIP. By using our website or placing an order, you agree to the terms below.

Age Requirement

You must be of legal smoking or vaping age in your country or region to visit this website, purchase our products, or use our services.

By using this website, you confirm that you are legally allowed to purchase vape products in your location.

Product Information

We try to display product information, images, prices, specifications, and availability as accurately as possible. However, minor differences may occur because of packaging updates, screen display settings, supplier changes, or stock availability.

Product availability may change without notice.

Orders

When you place an order, you agree that all information you provide is accurate and complete.

We reserve the right to confirm, cancel, refuse, or limit orders if:

  • The order information is incomplete or incorrect
  • The delivery address cannot be served
  • The customer cannot be reached
  • The product is unavailable
  • We suspect fraud, misuse, or underage purchase
  • Local laws or courier restrictions prevent delivery

Cash on Delivery

For Cash on Delivery orders, payment is collected when the parcel is delivered. Please make sure you are available to receive the parcel and prepare the correct payment amount.

Repeated refusal of confirmed Cash on Delivery orders may result in future order restrictions.

Shipping and Delivery

Delivery times are estimates and may vary by destination, courier, customs checks, weather, holidays, or other conditions beyond our control.

Customers are responsible for providing accurate delivery details.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Due to hygiene and safety reasons, opened or used vape products are generally not eligible for return unless defective or incorrectly supplied.

Responsible Use

Our products are intended for adult users only. They may contain nicotine, which is an addictive substance. Products should be kept away from children, pets, pregnant or breastfeeding individuals, and anyone who should not use nicotine products.

Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with site operation, submit false information, or use the website for illegal purposes.

Limitation of Liability

To the fullest extent permitted by law, Puffora VIP is not responsible for indirect, incidental, or consequential losses related to website use, delivery delays, product misuse, or circumstances beyond our reasonable control.

Changes to These Terms

We may update these Terms of Service at any time. The latest version will be posted on this page.

Contact

If you have questions about these terms, please contact us through our Contact Us page.